Returns & Exchanges
Can I return or exchange products if I change my mind?
Yes. If you are unhappy with any of our products, please contact our Customer Service team on 1300 405 152 within 14 days from date of purchase and we will happily organise an exchange or refund.
My products arrived damaged. How should I contact you?
Oh no! If any part of your order is damaged or in an unsatisfactory condition, please contact our Customer Service team on 1300 405 152 and include a photograph of your damaged items and we will organise an exchange or refund.
Help, I've received the wrong products in my order.
For any issues with your order, please contact our friendly Customer Service team on 1300 405 152 who will sort it out ASAP!
My glassware arrived broken.
How can you sip delicious wine with broken glasses?! Contact our Customer Service team on 1300 405 152 and we will organise to replace them.